{"id":20943,"date":"2021-02-15T14:03:14","date_gmt":"2021-02-15T14:03:14","guid":{"rendered":"https:\/\/www.potential.com\/?p=20943"},"modified":"2022-04-07T07:55:06","modified_gmt":"2022-04-07T07:55:06","slug":"marketing-tactics-2021","status":"publish","type":"post","link":"https:\/\/www.potential.com\/articles\/marketing-tactics-2021\/","title":{"rendered":"Marketing Tactics to Grow Your Business in 2021"},"content":{"rendered":"<p>There\u2019s a reason why people set themselves ambitious goals and resolutions on New Year\u2019s Eve. Something about starting a new calendar year invigorates a person\u2019s enthusiasm to improve their life, don\u2019t you think?<\/p>\n<p>This renewed drive often spills over into our work lives. I\u2019m sure many entrepreneurs can relate to this notion. So, as we&#8217;re now in the new year, we can\u2019t help but feel that the opportunity for a fresh look at existing marketing strategies is just around the corner.<\/p>\n<p>In this article, I\u2019m going to discuss a few marketing tactics that may help you rethink your current tactics and processes. Many of these are just extensions of what\u2019s become best practice in the <a href=\"https:\/\/www.potential.com\/articles\/digital-marketing\/\" target=\"_blank\" rel=\"noopener\">digital marketing world<\/a> \u2013 but that doesn\u2019t mean they\u2019re outdated or irrelevant.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" itemprop=\"image\" class=\"aligncenter size-full wp-image-20947\" src=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/Marketing-Tactics-2021.png\" alt=\"marketing tactics in 2021\" width=\"720\" height=\"405\" srcset=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/Marketing-Tactics-2021.png 720w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/Marketing-Tactics-2021-300x169.png 300w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/Marketing-Tactics-2021-30x17.png 30w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/p>\n<p>Often, the most obvious strategies are the ones we never attempt or implement correctly. Read these tactics with an open mind. Think critically about your current marketing tactics as you do so and discuss them with your marketing team after.<\/p>\n<p>Making one simple change could have significant rewards for your business.<\/p>\n<p>Ready? Let\u2019s dive in!<\/p>\n<h2><strong>1. Make Your Content Customer-Centric<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p>Customer-centricity is something that can be applied to almost all of your business processes. In fact, almost every aspect of your company impacts the customer directly or indirectly.<\/p>\n<p>The principle of becoming customer-centric means that every strategic or operational decision has to also be seen through the lens of the customer.<\/p>\n<p>In this section, we\u2019ll be looking specifically at how your <a href=\"https:\/\/www.potential.com\/articles\/5-reasons-you-need-an-effective-content-marketing-strategy\/\" target=\"_blank\" rel=\"noopener\">content marketing strategy<\/a> can become more attuned to your customer needs.<\/p>\n<h3><strong>Don\u2019t Forget the Basics<\/strong><\/h3>\n<p>First things first: there\u2019s no need for this new focus on customer-centricity to intrude on other aspects of your content marketing tactics.<\/p>\n<p>Yes, keyword research is still critical.<\/p>\n<p><em>Yes<\/em>, the content must include a mechanism to ease the reader down the sales funnel.<\/p>\n<p><em>And yes<\/em>, you have to provide the reader with real, actionable knowledge rather than attack them with an aggressive sales pitch.<\/p>\n<p>But aside from these marketing 101 concepts, there\u2019s a lot you can do to make your audience feel like you\u2019re meeting them where they need you. Show them that you understand their specific needs. Doing so makes the customer\u2019s journey towards conversion that much easier, buying you enormous amounts of goodwill and loyalty.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block; text-align: center;\" data-ad-layout=\"in-article\" data-ad-format=\"fluid\" data-ad-client=\"ca-pub-4560705956205775\" data-ad-slot=\"9135581814\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h3><strong>Meet the Customer Where They Are<\/strong><\/h3>\n<p>One of the best ways to get customer-centric with your content strategy is to understand your customer\u2019s journey. For each of your <a href=\"https:\/\/neilpatel.com\/blog\/create-reinforce-buyer-personas\/\" target=\"_blank\" rel=\"nofollow noopener\">buyer personas<\/a> (you\u2019ve created these, haven\u2019t you?) you\u2019ll understand the reasons why they\u2019ve landed on your blog and what their specific needs are.<\/p>\n<p>&nbsp;<\/p>\n<p>Not everyone who interacts with your content does so with the same mindset. Your audience is composed of people with unique motivations, questions, and interests.<\/p>\n<p>&nbsp;<\/p>\n<p>What pain points are they facing? What questions do they have? And what will pique their interest? Each potential customer belongs somewhere on the <a href=\"https:\/\/www.nngroup.com\/articles\/analyze-customer-journey-map\/\" target=\"_blank\" rel=\"nofollow noopener\">customer journey map<\/a>. It\u2019s vital that you build this map out for your company and its potential customers.<\/p>\n<p>&nbsp;<\/p>\n<p>Then, when you\u2019re creating content for your site\u2019s blog, make sure that you\u2019re covering topics and providing useful content that addresses the needs of every single one of these potential customers.<\/p>\n<p>&nbsp;<\/p>\n<h3>Example<\/h3>\n<p>&nbsp;<\/p>\n<p>A great example is the <a href=\"https:\/\/www.gilisports.com\/blogs\/news\" target=\"_blank\" rel=\"noopener,sponsored noopener\">Gili Sports\u2019 blog<\/a>. See how their content doesn\u2019t just focus on a specific type of potential customer. They haven\u2019t made the assumption that everyone visiting this page knows what paddleboards are. They don\u2019t assume that each visitor is on the verge of buying one right now and just needs to be guided towards the right model.<\/p>\n<p>&nbsp;<\/p>\n<div id=\"attachment_20944\" style=\"width: 730px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-20944\" itemprop=\"image\" class=\"wp-image-20944 size-full\" src=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/3.png\" alt=\"Screenshot of Gili Sports's blog\" width=\"720\" height=\"353\" srcset=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/3.png 720w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/3-300x147.png 300w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/3-30x15.png 30w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><p id=\"caption-attachment-20944\" class=\"wp-caption-text\">image source: gilisports.com<\/p><\/div>\n<p>&nbsp;<\/p>\n<p>Gili offers practical advice for paddleboard owners who may want an upgrade. They offer basic information for people who may not even know that there\u2019s such a thing as an inflatable paddleboard (one of their flagship products). They even offer content that motivates a former customer who may have lost interest in the hobby to get back out there.<\/p>\n<p>&nbsp;<\/p>\n<p>What Gili has done is build a deep understanding of every single type of person who may be a new or repeat customer, and then publish content that is unique to their needs. This is the essence of customer-centric content marketing.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>2. Give Customers a Great Reason to Get on Your Mailing List<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p>This tactic feels as old as the internet itself, but I\u2019m still astonished to see how often it\u2019s overlooked. Most industry professionals know that email marketing still <a href=\"https:\/\/www.hatchbuck.com\/blog\/30-email-marketing-stats-you-need-to-know-for-your-2020-strategy\/\" target=\"_blank\" rel=\"nofollow noopener\">offers exceptional ROI<\/a>. A well designed and executed campaign can see a return of $32 for each $1 spent.<\/p>\n<p>&nbsp;<\/p>\n<p>But here\u2019s the thing: all of this success hinges on having a well-populated mailing list. This is why every <a href=\"https:\/\/www.potential.com\/articles\/email-marketing-campaigns-business-growth\/\" target=\"_blank\" rel=\"noopener\">email marketing campaign<\/a> has to run in conjunction with a campaign to increase the number of subscribers.<\/p>\n<p>&nbsp;<\/p>\n<p>There are several ways to expand your mailing list, and while I\u2019d hesitate to call them \u201ceasy\u201d to implement, none of them require a degree in rocket science. Let\u2019s take a look at a lead magnet that\u2019s been proven highly successful over the years: a free ebook.<\/p>\n<p>&nbsp;<\/p>\n<p>Many potential or existing customers are hungry for knowledge. They\u2019re on the website for a reason \u2013 they need to learn something. Of course, the site\u2019s blog will be packed with useful information, but offering something in a different format, containing slightly more actionable advice, is a proven method of harvesting email addresses.<\/p>\n<p>&nbsp;<\/p>\n<p>LFA Capsule fillers uses a highly visible <a href=\"https:\/\/www.lfacapsulefillers.com\/\" target=\"_blank\" rel=\"noopener,sponsored noopener\">UI element on their homepage<\/a> to promote an ebook offering insight into their business niche. The broad but highly relevant topic means that a large subset of visitors know that it will contain useful, actionable knowledge that will address at least one of their pain points.<\/p>\n<p>&nbsp;<\/p>\n<div id=\"attachment_20945\" style=\"width: 730px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-20945\" itemprop=\"image\" class=\"size-full wp-image-20945\" src=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/2.png\" alt=\"ebook by LFA Capsule Fillers\" width=\"720\" height=\"353\" srcset=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/2.png 720w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/2-300x147.png 300w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/2-30x15.png 30w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><p id=\"caption-attachment-20945\" class=\"wp-caption-text\">image source: lfacapsulefillers.com<\/p><\/div>\n<p>&nbsp;<\/p>\n<p>And all it\u2019s going to cost them is their email address. Totally worth it, wouldn\u2019t you agree?<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>3. Execute Your Email Campaigns Efficiently<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p>Exceptional ROI is only realistic if you can minimize your cost and effort overhead. Automation will help you ensure that your staff isn\u2019t overburdened with the daily administrative headaches posed by running these campaigns.<\/p>\n<p>&nbsp;<\/p>\n<p>There are so many ways that an <a href=\"https:\/\/attrock.com\/blog\/email-marketing-tools\/\" rel=\"noopener\" target=\"_blank\">excellent email automation tool<\/a> can reduce the load on your marketing team and limit the chances of embarrassing or costly mistakes.<\/p>\n<p>&nbsp;<\/p>\n<p>A great email automation tool should have an intuitive UX that\u2019s easy to learn and use. It should offer useful, innovative features and continue refining them. It must offer intelligent segmentation and a selection of price points that suit your needs. It\u2019s also essential that the tool offers exceptional analytics so that you can measure the success of each campaign.<\/p>\n<p>&nbsp;<\/p>\n<p>Two of the best options in the market today are <a href=\"https:\/\/startupresources.io\/activecampaign-vs-mailchamp\/\" target=\"_blank\" rel=\"noopener,sponsored noopener\">ActiveCampaign and Mailchimp<\/a> \u2013 both offer the above benefits and more.<\/p>\n<p>&nbsp;<\/p>\n<p>I\u2019m a big believer in partnering with the best enablement tools that the industry has to offer to improve my marketing tactics. The stakes are simply too high not to. Attempting to run effective email campaigns without a world-class tool to do the bulk of the heavy lifting is a futile exercise.<\/p>\n<p>&nbsp;<\/p>\n<p>Critically assess the tools you\u2019re using and compare them against the best in the industry. Spending a little extra is likely to yield remarkable rewards.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script><br \/>\n<ins class=\"adsbygoogle\" style=\"display: block; text-align: center;\" data-ad-layout=\"in-article\" data-ad-format=\"fluid\" data-ad-client=\"ca-pub-4560705956205775\" data-ad-slot=\"9135581814\"><\/ins><br \/>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h2><strong>4. Use Your Site to Expand Your Social Network Community<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p>Too many sites hide links to their Facebook, Instagram, and Twitter accounts in the site\u2019s footer, as if funneling traffic to these profiles has little benefit for their marketing tactics.<\/p>\n<p>&nbsp;<\/p>\n<p>I\u2019m not going to discuss the massive advantages of maintaining an active community on social media in this article. Engaging with your prospects and customers off-site is a critical part of an integrated, multichannel marketing strategy.<\/p>\n<p>&nbsp;<\/p>\n<p>Before you can facilitate engagement with this community, however, you need to build it first. There\u2019s literally no point at which this effort should stop. You can never have enough followers.<\/p>\n<p>&nbsp;<\/p>\n<p>What I\u2019d like to see more of is what Amazon repricer Aura does on <a href=\"https:\/\/goaura.com\/\" target=\"_blank\" rel=\"noopener,sponsored noopener\">their homepage<\/a>: they\u2019ve dedicated a massive section of the website to an interactive UI element that encourages the visitor to become a member of their Facebook group.<\/p>\n<p>&nbsp;<\/p>\n<div id=\"attachment_20946\" style=\"width: 730px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-20946\" itemprop=\"image\" class=\"size-full wp-image-20946\" src=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/1.png\" alt=\"become a member of Goaura's Facebook group\" width=\"720\" height=\"320\" srcset=\"https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/1.png 720w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/1-300x133.png 300w, https:\/\/www.potential.com\/wp-content\/uploads\/2021\/02\/1-30x13.png 30w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><p id=\"caption-attachment-20946\" class=\"wp-caption-text\">image source: goaura.com<\/p><\/div>\n<p>&nbsp;<\/p>\n<h3>In terms of an effective CTA, this element goes the extra mile in so many ways:<\/h3>\n<ul>\n<li>They get the message across in as few words as possible.<\/li>\n<li>It\u2019s highly visual and interactive.<\/li>\n<li>They use actual testimonials from group members for credibility.<\/li>\n<li>They add an element of exclusivity in the main CTA, by using the phrase <em>Request to join<\/em>. This is an interesting approach that intrigues me and has proven successful for Aura.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><strong>In Closing<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p>A new year brings renewed motivation to assess marketing tactics that may have become stale and ineffective. It\u2019s a great time to critically assess strategies and processes that can do with an overhaul.<\/p>\n<p>&nbsp;<\/p>\n<p>At the same time, we can use this opportunity to start considering marketing tactics we\u2019ve never tried before. Some time away from work gives fresh perspectives and renewed energy from many of the professionals involved in planning and executing these strategies.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s a reason why people set themselves ambitious goals and resolutions on New Year\u2019s Eve. Something about starting a new calendar year invigorates a person\u2019s enthusiasm to improve their life, don\u2019t you think? This renewed drive often spills over into our work lives. I\u2019m sure many entrepreneurs can relate to this notion. So, as we&#8217;re [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":20947,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,15],"tags":[4338,55,4799,4052,5323,5321,5322],"class_list":["post-20943","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-brandingandmarketing","tag-content-marketing","tag-digital-marketing","tag-digital-marketing-plan","tag-marketing-strategy","tag-marketing-strategy-2021","tag-marketing-tactics","tag-marketing-tactics-2021"],"_links":{"self":[{"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/posts\/20943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/comments?post=20943"}],"version-history":[{"count":12,"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/posts\/20943\/revisions"}],"predecessor-version":[{"id":21744,"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/posts\/20943\/revisions\/21744"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/media\/20947"}],"wp:attachment":[{"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/media?parent=20943"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/categories?post=20943"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.potential.com\/wp-json\/wp\/v2\/tags?post=20943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}